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AI for Customer Support Teams | RSAI Academy

Online

Run-based live format

AI for Customer Support Teams

Build a simple support workflow for ticket classification, reply drafting and escalation detection.

Open for booking1 live session4 included assets

2.5 hours · live workshop · Build a simple support workflow for ticket classification, reply drafting and escalation detection.

Practical outcome

Build a simple support workflow for ticket classification, reply drafting and escalation detection.Live workshop session · Session recording in your learner account · Hands-on exercise assets · Certificate of completion

What you will do

Follow a guided live build
Try the workflow during the session
Leave with hands-on exercise assets
Know what to improve after the workshop

Workshop summary

Reserve your seat

Open for booking

₹2,499+ GST

Limited-time offer

Usually ₹3,999 + GST

You save ₹1,500 before GST

Live workshop schedule

21 Jul 2026 · 12:30 am to 3:00 am IST

Session count1 live session

Seats4 seats remaining

Included with this run

Live workshop session
Session recording in your learner account
Hands-on exercise assets
Certificate of completion

Reserve your seat

After payment, your learner account opens with session details, resources, and recording availability.

Have a question?

What this workshop helps you improve

Build a simple support workflow for ticket classification, reply drafting and escalation detection.

Build a simple support workflow for ticket classification, reply drafting and escalation detection.

Who this is for

Built for learners who want a practical next move, not more passive AI content.

customer support
tech support
CX teams
support managers

What the selected run includes

Live delivery, reusable assets, and a clear post-session handoff.

Live delivery1 live session4 included assets

Included assets

Live workshop session
Session recording in your learner account
Hands-on exercise assets
Certificate of completion

Reserve your seat

Reserve your workshop seat and continue to payment.

Confirm your details below. Payment opens after this step.

Selected workshop

AI for Customer Support Teams

1 live session

Selected run

21 Jul 2026 · 12:30 am to 3:00 am IST

Open for booking · 4 seats remaining

Included

Live workshop session, Session recording in your learner account, Hands-on exercise assets, Certificate of completion

Learner details

For seat confirmation, reminders, and secure payment.

First nameLast name

EmailPhone number

Workshop context

A short note helps tune examples for the live session.

Current roleCurrent level / familiarity

Short goal or bottleneck

Referral and coupon

Referral attribution and coupon discounts are handled separately before payment opens.

Referral code, optional

Use this if someone invited you to RSAI Academy. Referral benefits are tracked according to RSAI referral rules after eligible purchase or completion.

Coupon code, optional

Use this if you have a valid discount coupon.

Payable summaryIncludes GST

Workshop price before GST₹2,499

GST @ 18%₹450

Final payable₹2,949

After payment, your learner account opens with session details, resources, and recording availability.

FAQ

Common questions before you reserve your seat.

What happens in the live workshop?

The workshop is live and focused on one practical outcome, with examples and reusable resources tied to the session.

Will a recording be available?

If a session recording is included for this workshop, it appears in your learner account after the live session.

What is the final payable amount?

The workshop price is ₹2,499 + GST. Final payable is ₹2,949.

Is this beginner-friendly?

Yes. The session is designed for practical learning and includes resources you can reuse after the workshop.

Learning approach

Practical learning, not passive watching.

The workshop is live, focused, and designed around one useful outcome you can carry back into work.

Practice during the live session

You apply the ideas while the workshop is running, not after motivation fades.

Leave with a usable output

The session moves toward one workflow, prototype, checklist, or implementation plan.

Learn review habits

You learn how to check AI output before trusting or sharing it.

Led by a practitioner

Practical workshop guidance grounded in real work.

This workshop is designed from real AI product, automation and platform experience, with a focus on practical workflows, quality checks and production thinking.